Hospitality Leader Workshop (HLW)

The Hospitality Leader Workshop (HLW) is a proven leadership capability program focused specifically on pubs, bars, restaurants, nightclubs and licensed cafes.

Consisting of proven approaches and practical solutions that will help you lead teams in dynamic and changing environments.

Topics include:

  • Understanding and influencing behavior to create team culture
  • Building and maintaining a High Performance and High Satisfaction team environment
  • Establishing constructive leadership styles to deliver sustained performance
  • Maximising the performance of your team by Identifying Expectations, Communicating Expectations and Providing feedback with greater clarity and impact
  • Exploring situational leadership and core people approaches to maximise the performance of your team

Member Price: $450 (+GST)
Non-Member: $590 (+GST)

Special offer: There is a 10% discount for 2 or more participants from the same venue / property

Please note: we need a minimum of 10 participants confirmed 1 week prior to the scheduled date for this program to proceed.

Who should attend:

The HLW is designed for supervisors, venue managers restaurant managers, bottle shop managers, chefs and key team members who have day-today accountability for leading staff – therefore day-to-day accountability for creating a difference.

2026 Workshop Dates:

  • Tuesday 7th April
  • Monday 18th May
  • Tuesday 25th August
  • Tuesday 20th October

All workshop dates are 9am to 5pm. Venue TBC (however will be in Canberra CBD).

To nominate your team member, please click here.

 

Accommodation Leader Workshop (ALW)

The Accommodation Leader Workshop (ALW) is a proven leadership capability program focused specifically on leaders within the accommodation sector – Supervisors, Heads of Departments, Head Chefs.

Topics include:

  • Understanding and influencing behavior to create team culture
  • Building and maintaining a High Performance and High Satisfaction team environment
  • Establishing constructive leadership styles to deliver sustained performance
  • Maximising the performance of your team by Identifying Expectations, Communicating Expectations and Providing feedback with greater clarity and impact
  • Exploring situational leadership and core people approaches to maximise the performance of your team
  • Influencing Constructive Behaviours in team members
  • Coaching for improved current role performance and career development
  • Establishing and communicating a clear vision and purpose for your team / department / venue
  • Enhanced communication skills

Member Price: $990 (+GST)
Non-Member: $1290 (+GST)

Special offer: There is a 10% discount for 2 or more participants from the same property / group

Please note: we need a minimum of 10 participants confirmed 1 week prior to the scheduled date for this program to proceed.

Who should attend:

The ALW is designed for property supervisors, front-line managers, assistant managers, department heads (housekeeping, food & beverage) and duty managers – those that have day-today accountability for leading staff – therefore day-to-day accountability for creating a difference.

2026 Workshop Dates:

  • Wednesday 8th & Thursday 9th April
  • Tuesday 19th & Wednesday 20th May
  • Wednesday 26th & Thursday 27th August
  • Wednesday 21st & Thursday 22nd October

All days are 9am to 5pm. Venue TBC (however will be in Canberra CBD).

To nominate your team member, please click here.